Privacy Policy — Prime Epaq
Prime Epaq (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, submit inquiries, request quotations, or interact with our services. By accessing or using our website, you agree to the practices described herein.
- Information We Collect
Personal Information—When you submit a contact form, request a quotation, or communicate with us, we may collect: name, email address, phone number, company name, business inquiry details, and address or location information.
Technical Information—We automatically collect non-personal data, including: IP address, browser and device type, operating system, pages visited, date/time of visits, referring websites, and website interaction data.
- How We Use Your Information
We use the collected information to:
- Respond to inquiries and quotation requests, and provide packaging consultation
- Communicate with customers, suppliers, and partners
- Improve our website, services, and user experience
- Analyze website traffic and measure advertising campaign performance
- Conduct marketing and promotional activities
- Comply with legal and regulatory requirements
- Cookies, Analytics & Advertising Technologies
Our website uses cookies and similar tracking technologies to understand visitor behavior, improve performance, remember preferences, and deliver relevant advertisements. You may disable cookies through your browser settings, though some features may not function properly.
We use services such as Google Analytics to understand how visitors interact with our website (collecting IP address, device/browser info, pages visited, session duration, and traffic sources). We may also use Google Ads, conversion tracking, and advertising cookies to measure campaign effectiveness and serve relevant ads based on previous website visits.
- Data Sharing & Third-Party Services
Prime Epaq does not sell, rent, or trade personal information. Information may be shared only when necessary:
- To provide services through trusted partners (analytics platforms, email services, website hosting)
- To comply with legal obligations or respond to lawful requests from authorities
- To protect our rights and business interests
All third-party service providers are required to handle information responsibly and process only the data necessary to perform their services.
- Data Retention & Security
We retain personal information only as long as necessary to fulfill business inquiries, provide services, maintain customer relationships, meet legal obligations, and resolve disputes. When no longer required, information is securely deleted or anonymized.
We implement reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or loss. However, no internet transmission or electronic storage method can be guaranteed completely secure.
- Your Rights
Depending on applicable laws, you may have the right to access, correct, or request deletion of your personal information; restrict certain processing; withdraw consent; or opt out of marketing communications. To exercise any of these rights, please contact us using the details below.
- External Links
Our website may contain links to third-party websites. Prime Epaq is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.
- International Visitors
If you access our website from outside India, you acknowledge that your information may be transferred to, stored in, and processed in India, where our operations are located.
- Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in business practices, technologies, or legal requirements. Updates will be posted on this page along with the revised Effective Date.
Contact Us
Prime Epaq SY No. 46, 7th A Cross, Thigalarapalya Link Road, Near RNVK School, Balaji Nagar, Peenya, Bengaluru, Karnataka – 560058 🌐 www.epaq.in | ✉️ office@epaq.in | 📞 +91 9606970732